FIFA World Cup Trophy Tour
FIFA World Cup Trophy Tour Ticketing Platform
The FIFA World Cup Trophy Tour Ticketing Platform is a large-scale, cloud-native Event Ticketing and Access Management System developed to support the global FIFA World Cup Trophy Tour hosted by Coca-Cola.
Product case study
FIFA World Cup Trophy Tour
- Core capabilities
- 8
- Technologies
- 3
Project overview
From operational complexity to a dependable product.
The challenge
The FIFA World Cup Trophy Tour Ticketing Platform is a large-scale, cloud-native Event Ticketing and Access Management System developed to support the global FIFA World Cup Trophy Tour hosted by Coca-Cola.
The solution
The platform was designed to manage high-volume ticket registrations, secure online payments, attendee verification, real-time event operations, and comprehensive analytics across multiple international event locations. Built using ASP.NET Core, Microsoft Azure, and SQL Server, the solution provided a seamless digital experience for event organizers and attendees.
The platform enabled online ticket reservations, Stripe payment gateway integration, QR code-based ticket generation, secure access control through ticket scanning, attendee management, and real-time operational dashboards. Designed with scalability, security, and high availability in mind, the system successfully handled large volumes of concurrent users while maintaining 99.9% uptime, minimizing fraud through secure ticket validation, and delivering a smooth and efficient event experience for thousands of visitors across multiple countries.
System map
Core capabilities working as one system.
A representative view of the product flow, from primary workflows to operational visibility.
Executive Dashboard
The Executive Dashboard provides a centralized real-time view of ticket sales, attendee registrations, e…
Event Management
The Event Management module enables organizers to create, configure, and manage multiple events across d…
Online Ticket Booking
The Online Ticketing module allows visitors to register and reserve event tickets through a secure and r…
Stripe Payment Integration
The Payment Management module integrates with Stripe to provide secure online payment processing.
QR Code Ticket Generation
Each ticket is automatically generated with a unique QR code after successful registration.
Product capabilities
8 core capabilities, designed as one product.
Explore the functional areas that make up the platform and support its operational workflows.
Capability 01
Executive Dashboard
The Executive Dashboard provides a centralized real-time view of ticket sales, attendee registrations, event capacity, check-in status, payment transactions, and operational KPIs. Organizers can monitor all event activities through interactive dashboards and live analytics.
Capability 01
Executive Dashboard
The Executive Dashboard provides a centralized real-time view of ticket sales, attendee registrations, event capacity, check-in status, payment transactions, and operational KPIs. Organizers can monitor all event activities through interactive dashboards and live analytics.
Feature set
Live Event Dashboard Ticket Sales Overview Registration Summary Revenue Analytics Attendance Monitoring Check-In Statistics KPI Dashboard Real-Time Notifications
Capability 02
Event Management
The Event Management module enables organizers to create, configure, and manage multiple events across different countries and venues. It supports event scheduling, venue configuration, participant limits, event branding, and operational planning from a centralized administration panel.
Capability 02
Event Management
The Event Management module enables organizers to create, configure, and manage multiple events across different countries and venues. It supports event scheduling, venue configuration, participant limits, event branding, and operational planning from a centralized administration panel.
Feature set
Event Creation Multi-Country Events Venue Management Event Scheduling Event Configuration Event Status Capacity Management
Capability 03
Online Ticket Booking
The Online Ticketing module allows visitors to register and reserve event tickets through a secure and responsive web application. The system validates ticket availability, manages seat allocation (where applicable), and provides instant confirmation upon successful registration.
Capability 03
Online Ticket Booking
The Online Ticketing module allows visitors to register and reserve event tickets through a secure and responsive web application. The system validates ticket availability, manages seat allocation (where applicable), and provides instant confirmation upon successful registration.
Feature set
Online Registration Ticket Booking Ticket Reservation Registration Confirmation Digital Ticket Generation Ticket Availability Booking History
Capability 04
Stripe Payment Integration
The Payment Management module integrates with Stripe to provide secure online payment processing. It supports payment authorization, transaction verification, refunds, payment history, and financial reconciliation while maintaining PCI-compliant payment security.
Capability 04
Stripe Payment Integration
The Payment Management module integrates with Stripe to provide secure online payment processing. It supports payment authorization, transaction verification, refunds, payment history, and financial reconciliation while maintaining PCI-compliant payment security.
Feature set
Stripe Payment Gateway Secure Online Payment Payment Verification Refund Management Transaction History Payment Reports Financial Reconciliation
Capability 05
QR Code Ticket Generation
Each ticket is automatically generated with a unique QR code after successful registration. QR-based digital tickets eliminate manual verification and ensure secure, fast, and accurate attendee validation at event entrances.
Capability 05
QR Code Ticket Generation
Each ticket is automatically generated with a unique QR code after successful registration. QR-based digital tickets eliminate manual verification and ensure secure, fast, and accurate attendee validation at event entrances.
Feature set
QR Ticket Generation Unique Ticket ID Digital Tickets Email Ticket Delivery Ticket Validation Secure QR Encoding
Capability 06
Ticket Scanning & Access Control
The Access Control module enables event staff to validate attendee tickets using QR code scanners or mobile devices. Tickets are verified instantly against the central database, preventing duplicate entries, counterfeit tickets, and unauthorized access.
Capability 06
Ticket Scanning & Access Control
The Access Control module enables event staff to validate attendee tickets using QR code scanners or mobile devices. Tickets are verified instantly against the central database, preventing duplicate entries, counterfeit tickets, and unauthorized access.
Feature set
QR Ticket Scanning Real-Time Validation Duplicate Ticket Detection Entry Management Access Control Check-In Monitoring Security Verification
Capability 07
Attendee Management
The Attendee Management module maintains participant profiles, registration information, attendance history, payment status, and ticket details. Organizers can efficiently manage attendee records before, during, and after each event.
Capability 07
Attendee Management
The Attendee Management module maintains participant profiles, registration information, attendance history, payment status, and ticket details. Organizers can efficiently manage attendee records before, during, and after each event.
Feature set
Attendee Registration Participant Profiles Ticket Status Attendance History Contact Information Registration Search
Capability 08
Live Reporting & Analytics
The Reporting & Analytics module provides real-time operational insights into ticket sales, attendee arrivals, payment performance, venue capacity, event participation, and business metrics. Interactive dashboards support informed decision-making throughout the event.
Capability 08
Live Reporting & Analytics
The Reporting & Analytics module provides real-time operational insights into ticket sales, attendee arrivals, payment performance, venue capacity, event participation, and business metrics. Interactive dashboards support informed decision-making throughout the event.
Feature set
Ticket Sales Reports Attendance Reports Payment Reports Revenue Analytics Live Dashboard Event Performance Reports PDF Export Excel Export
Technology
A focused stack chosen for the product.
Each technology supports a concrete product need: maintainability, data integrity, integration clarity, or a better user experience.
ASP.NET
A maintainable application foundation for business-critical product capabilities.
SQL Server
Reliable data storage designed around integrity, reporting and operational scale.
Stripe Payment Integration
Secure payment processing with clear transaction and reconciliation flows.
Product surface
The product in practice.
Selected interface views showing how the platform brings its most important workflows together.
Executive Dashboard: Core operational overview, real-time KPI metrics, customer transaction curve, and invoice velocity.
Outcomes & delivery
What the delivery made possible.
The result is a cohesive product foundation that connects core workflows, operational control, and future growth.
Delivered Executive Dashboard
Outcome 01The Executive Dashboard provides a centralized real-time view of ticket sales, attendee registrations, event capacity, check-in status, payment transactions, and operational KPIs
Delivered Event Management
Outcome 02The Event Management module enables organizers to create, configure, and manage multiple events across different countries and venues
Delivered Online Ticket Booking
Outcome 03The Online Ticketing module allows visitors to register and reserve event tickets through a secure and responsive web application
Delivered Stripe Payment Integration
Outcome 04The Payment Management module integrates with Stripe to provide secure online payment processing
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Rezaul Islam
Engineering ManagerSoftware Architect