Okommerce

The Dashboard provides a real-time overview of the entire commerce ecosystem. Business owners can monitor sales performance, customer activities, inventory status, revenue, pending orders, deliveries, and operational KPIs through interactive dashboards and business intelligence reports.

The Product Catalog module enables administrators to create and manage a comprehensive product catalogue with categories, brands, attributes, variants, specifications, pricing, media galleries, and SEO information. It supports multiple product types, allowing businesses to manage physical products, digital products, services, subscriptions, quotations, and rentals from a unified platform.

The Customer Management module centralises customer information, purchase history, loyalty data, addresses, communication preferences, and account activities. Businesses can segment customers, improve engagement, and deliver personalised shopping experiences.

The Sales module manages the complete order lifecycle, from order placement and payment processing to packing, shipping, delivery, returns, cancellations, and refunds. Businesses can efficiently monitor every stage of the sales process through centralised workflows.

The Inventory module provides real-time stock monitoring across warehouses and stores. Businesses can manage stock levels, warehouse transfers, inventory adjustments, low-stock alerts, and product availability from a centralised inventory system.

The Store Management module enables organizations to operate multiple stores from a single administration panel. Each store can maintain independent pricing, inventory, and operational settings while sharing centralised business data.

The POS module integrates physical retail stores with online commerce, allowing businesses to manage in-store and online sales from one platform. It synchronises inventory, customers, and financial transactions in real time.

The Supplier Management module maintains supplier information, contracts, purchase records, ratings, and payment details. Businesses can efficiently manage procurement activities and supplier relationships through centralised workflows.

The Delivery Management module supports integration with third-party logistics providers or in-house delivery teams. It manages delivery scheduling, shipment tracking, delivery assignments, and order fulfilment to ensure efficient logistics operations.

The Marketing module provides businesses with tools to create promotional campaigns, discount offers, coupon codes, loyalty programs, banners, featured products, and targeted marketing activities to increase customer engagement and boost sales.

Description The Customer Support module enables businesses to manage customer inquiries, support tickets, complaints, product returns, and after-sales services through an integrated help desk system.

The Wallet & Payment module provides secure payment processing with support for multiple payment gateways, digital wallets, refunds, and transaction history. It simplifies payment management for both customers and administrators.

The CRM module helps businesses build stronger customer relationships by managing leads, customer interactions, communication history, sales opportunities, and customer engagement activities through one centralised platform.

The Content Management module enables administrators to manage website pages, banners, blogs, FAQs, announcements, and promotional content without requiring technical expertise. It ensures consistent branding and easy website maintenance.

The Reporting & Analytics module delivers comprehensive business intelligence through real-time dashboards and detailed reports covering sales, inventory, customers, suppliers, marketing campaigns, orders, and financial performance. Decision-makers can export reports in multiple formats for deeper analysis.